Last Updated: 3rd September 2025

DuaHealthTips Terms & Conditions

At DuaHealthTips, we believe your order is more than just a box of items; it’s a solution, a gift, or a little bit of joy on its way to you. Our mission is to deliver products accurately, securely, and as fast as possible — while providing a smooth and trustworthy shopping experience. The following Terms and Conditions explain the rules that apply when you browse or shop at duahealthtips.site. By using our website, you agree to these terms.

1. Who We Are

This website, duahealthtips.site, is owned and operated by the DuaHealthTips Team. We are committed to customer support, transparency, and helpful communication.

If you have any questions about our policies, products, or service:

📩 Email: support@duahealthtips.site

Our support team typically responds within 24 hours on business days.

2. Your Account (If You Create One)

To enjoy features like faster checkout and order tracking, you may register for an account. If you do:

• You are responsible for keeping your login information confidential.
• You agree that all data you provide will be accurate, current, and complete.
• You must notify us immediately if you suspect any unauthorized access to your account.

We reserve the right to close or suspend accounts that:

• Use false information
• Are created using bots or automated systems
• Appear harmful, fraudulent, or abusive

You must be 18 years or older to create an account or make a purchase.

3. Products, Prices & Payments

Product Availability
All products are subject to stock limits. If an item becomes unavailable after purchase, we will notify you quickly and issue a full refund.

Pricing & Errors
We work hard to ensure all pricing and product information is correct. However, errors can happen. If pricing or product details are incorrect:

• We may cancel or adjust the order
• You will be informed before any charges are finalized

Payments
We accept secure payment methods through trusted and encrypted payment processors. By completing a purchase, you confirm that:

• You are authorized to use the selected payment method
• You will pay the full amount displayed during checkout

We never store your full card details on our servers.

4. Placing an Order

When you submit an order, you make an offer to purchase a product. The process includes:

1️⃣ Order Acknowledgment Email — confirms we received your order
2️⃣ Shipping Confirmation Email — confirms we accepted and dispatched your order

We may cancel or refuse orders because of:

• Payment verification issues
• Suspicion of fraud or unauthorized use
• Errors in product availability
• Orders made in high-risk or restricted regions

If canceled, you will receive a refund for any amount already paid.

5. Shipping & Delivery

For detailed delivery timelines, please review our Shipping Policy.

Key points:

• Orders typically require time for processing, packaging, and handover to the shipping carrier.
• Delivery estimates are not guaranteed and may vary due to:
  • Customs delays
  • Local courier policies
  • Weather conditions
  • Holidays and unexpected events

Risk of Loss
Once the package is handed to the shipping carrier, responsibility transfers to the customer. If a parcel is lost after that stage, please contact your local postal service or our support team for guidance.

6. Returns, Refunds & Exchanges

We want you to love what you ordered. If something isn’t right, you may be eligible for a return under our Happiness Guarantee (Return Policy).

Important notes:

• Items must be unused and in original condition
• You must contact us before shipping anything back
• Return shipping fees are the customer’s responsibility (unless the product is damaged or incorrect)

Refunds will be issued to the original payment method once the returned item is processed and approved.

7. Intellectual Property

All content on our website — including text, images, graphics, product designs, logos, and layout — is protected by copyright and trademark laws.

You may not:

• Copy, reproduce, or distribute any content
• Use our brand elements without written permission
• Reverse engineer website technology or code

Use of our website does not grant you ownership of any intellectual property.

8. Acceptable Use (What You Can’t Do)

While using this site, you agree not to:

• Break any laws or encourage illegal activity
• Try to harm, hack, or disrupt the website
• Attempt to bypass security or access other users’ information
• Use automated systems, bots, or scrapers
• Upload harmful or abusive content
• Harass staff, customers, or the brand

If any misuse is detected, we may deny access to the website immediately.

9. Our Liability

We always aim for top-quality products and smooth service. However:

• We are not responsible for indirect, incidental, or consequential damages
• Our maximum liability is limited to the amount you paid for the product in question

We provide the website “as is”, without guarantees of uninterrupted availability.

10. External Links

Our website may include links to third-party pages for additional information. We do not control or endorse those websites and are not liable for:

• Their content
• Their policies
• Their business practices

We recommend reviewing their policies before sharing personal information.

11. Changes to These Terms

We may update these Terms and Conditions at any time to:

• Comply with new laws
• Improve our services
• Clarify policies

Any modifications will take effect once published with a new “Last Updated” date. Continued use of the site means you accept the updated terms.

12. Contact Us

Still have questions or need help understanding these terms?

📩 Email: support@duahealthtips.site
We are always happy to assist you.

Thank you for taking the time to read our Terms and Conditions and for trusting DuaHealthTips with your wellness journey. We appreciate you shopping with us!